|
Agents Need to be
Able to Communicate in Spanish to Develop More Sales
America has always been a melting pot of cultures
and languages. Hispanics now make up the largest single minority
nationally, and in some areas of the country, they have become the
majority.
Many Hispanics are proud of their new country and
want to learn its native language, English, as soon as possible;
however, some find that learning process harder than others. This means
that you will encounter Hispanics whom are not comfortable communicating
in English. A translator will be necessary to set an appointment, and
explain your product and services. If you can get past the non English
speaker on the telephone and talk to someone who can interpret, you have
a chance to make a sale.
While most Hispanics recognize that English needs
to be spoken in the United States, they also appreciate someone who
tries to communicate with them in their own language even if it is only
to explain that an interpreter is necessary.
The Guide below is designed to establish a line of
communication with someone you believe only speaks Spanish. It is not
designed to assist in a presentation or policy delivery. You will need
a real interpreter for that. This guide is designed to be simple to
use. The English phrases are in BLUE
and the Spanish are written in BLACK phonetic syllables. The
syllables are separated by / marks, the syllable that requires emphasis
in each word is underlined. The words are separated by spaces. If you
read the phonetic syllables as they are written, properly pronounced
Spanish words will come out of your mouth.
These are the most common phrases you
should need in order to make contact with someone who can translate for
you.
SPANISH TRANSLATION GUIDE
(See the usage instructions
at the end of the Guide)
Is
there anyone there who speaks English?
EYE AL/GEE/EHN
AH/EE KAY AH/BLAH ENG/LAYS ?
Can
you find someone who speaks English?
PWAY/DAY
BOOZE/CAR/MAY AL/GEE/EHN KAY AH/BLAH ENG/LAYS
?
I am
looking for Mr. ________________
ESS/TOY
BOOZE/CAHN/DOH AH SEN/YOUR _____________
I am
looking for Mrs. ________________
ESS/TOY
BOOZE/CAHN/DOH AH SEN/YOUR/AH _____________
I am calling
about your (mortgage company name) home mortgage.
ESS/TOY
YAH/MAHN/DOH SEW/BRAY SU EE/POE/TAY/KAH
DAY CAH/SAH
(mortgage company name).
It is
very important that I speak to Mr. _______________ right now.
ESS MUWEE
IM/PORE/TAHN/TAY KAY AH/BLOW AH SEN/YOUR
_______________ AH/OAR/EE/TAH.
It is
very important that I speak to Mrs. _______________ right now.
ESS MUWEE
IM/PORE/TAHN/TAY KAY AH/BLOW AH SEN/YOUR/AH
_______________ AH/OAR/EE/TAH.
I’m
sorry, I don’t speak Spanish.
LOW SEE/EHN/TOW,
NO AH/BLOW ESS/PAN/YOHL.
Thank
you for your help.
GRAH/SEE/AHSS
PORE LAH AH/SEES/TAHN/SEE/AH.
I will
call back later.
VOY AH
YAH/MAR/EAAY DAY NWEH/VO MAHS TARR/DAY.
This guide is
designed to be simple to use. The English phrases are in
BLUE and the Spanish are written in
BLACK phonetic syllables. The syllables are separated by / marks, the
syllable that requires emphasis in each word is underlined. The words
are separated by spaces. If you read the phonetic syllables as they are
written, properly pronounced Spanish words will come out of your mouth.
These are the
most common phrases you should need in order to make contact with
someone who can translate for you. If you need additional assistance,
please call us at 605-362-2576.
For more resources to help you make the sale, visit
www.lifeleads.net.
About The Author
Mr. Osman is the pen name of a nationally
recognized award winning life insurance Master General Agent and
consultant and has been developing life insurance leads and teaching
closing techniques for almost twenty five years. Contact him at
LifeLeads.net (605-362-2576) or at
eric@lifeleads.net.
Copyright Eric Osman © 7/10/06
|
